Comments Gone Wild

October 27, 2006

Every now and then someone leaves a comment meant to be insulting yet it tends to come out quite confusing and in some cases hilarious. Here is a comment I got to the Creative Suite Revisited post of a month ago.

“You don’t know how to promot corel graphic suite. Your site suck and your newslatter suck. I don’t want to use the word suck, but I’m very disappointed that someone with the means to produce something really greate for coreldraw users choose to be mediocre.”

The first thing I noticed is that the person who posted the comment chose to be anonymous. This just shows me that they are afraid to say it under their own name. As the next comment read, if you can’t say anything nice, don’t say anything at all. At least that’s what I was told.

Now let’s actually look at what was said. They spelled several words wrong. Their grammar is poor at best. But in reality, they don’t even say much at all.

“Your site suck”. Actually, there should be an “s” on the end of suck. What exactly sucks about it? Do you not like the design? Would you like to offer a better design? This anonymous poster is obviously a design genius who is just challenged with spelling and grammar so I would appreciate the help. As anyone who has been to my Boot Camps knows, I make it very clear that I don’t consider myself an artist. OK, maybe it isn’t the design. Maybe they don’t like the content. We have some very talented artists/authors creating tutorials for the site. I’ve never felt like their work sucked. Heck, I learned a lot in both the CorelDRAW skills and the design skills necessary to create quality work. Or maybe I have it all wrong. Maybe there is some functionality on the site which sucks. C’mon anonymous, can you be more specific? We certainly can’t make improvements if we don’t realize what needs to be improved.

Next up was “your newslatter suck”. They left off that pesky “s” again. And I didn’t even know we produced a “newslatter”. Oh boy, guess this person doesn’t have a spell checker. Again, anonymous doesn’t really specify what sucks so bad, so it is hard to know what needs improvement.

OK, so far I’ve spoken with my tongue firmly in cheek. I do have a pretty good idea why this person chose to leave such a negative comment. I had ended the blog post they were answering with the following.

“Personally, I’ll stay with Corel’s suite. It costs a lot less, delivers more and is much easier to use. I just don’t understand why so many users choose Adobe. I’m not a big fan of mud huts.”

So the real reason they chose to answer in such a harsh tone is that they had spent too much money on the Adobe suite when they could have chosen a superior product that cost less. That is enough to upset anyone.

Lest anyone think I censor the comments, this is a good example that as long as your aren’t profane or are personally attacking someone, I’ll let your comments stand. But if you are going to say something negative, it would be nice if you could be a little bit more specific. I’m all for constructive criticism. And it would be nice if you would leave a name.

Soon after my CorelDRAW 5 Unleashed book was released, I was talking with someone who felt that one of the chapters left a lot to be desired. I wanted to know more, so I bought her lunch and asked a series of questions so that chapter could be improved in the next book. So criticize if you wish, just be specific and give me a name so I can ask you questions. That’s how things get improved.

Post Discussion

1 Comment

  1. Anonymous

    You are right. My grammar is poor. And I didn’t use the spell checker.
    My name is Ricardo Santini. I apologize if the word “suck” insulted you.
    You book CorelDraw 12 unleashed is like manual. You talk about each tool and function in the program individually. If you, for example, explain the program while doing a project, you don’t only show how to use the tools and functions but more important you teach how to use the tools and functions together.
    Learn from the way other writers teach about Photoshop and Illustrator. They sell for a reason.
    When you put tutorials in your website don’t charge for them. Check this websites: http://www.photoshopuser.com, http://www.photoshopelementsuser.com/, http://www.illustratortechniques.com/, .

    Examine then and ask you self: What they do that I don’ do? And you will know why I said that you website sucks. And that you don’t promote correctly CorelDraw, Corel Photo-paint or your books. I don’t asking you to copy these sites. I am asking you to do something different but better.
    Don’t say that: Corel PHOTO-PAINT has at least 90% of the power of Adobe Photoshop. Many of the things it doesn’t have aren’t things of use to the majority of users. There is no doubt that some users choose Photoshop simply because it is considered the “cool” thing to use. I don’t want cool, I want productivity. Having used both, I know I can get a lot more done in a lot less time in Corel PHOTO-PAINT. And though Photoshop may have more features overall, I find a lot of very useful things that can only be found in Corel PHOTO-PAINT.

    Show me how to use Corel Photo-Paint. Don’t say that Photoshop cost more and is more difficult to learn. Talk about the good things of Corel Photo-Paint. Show me examples, of how to do the same task is Corel photo-Paint.

    Reply

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