Problems With a Web Page? Try Clearing the Browser Cache!

June 13, 2013

It seems like every day I talk to a user who is having an issue with something on a Web site. Yes, that includes our site. Every now and then it is truly something that needs to be corrected. The rest of the time, the problem can be immediately solved by clearing the cache in your browser. What is the cache? It saves the files from sites you’ve visited recently so they will load faster if you visit again. Should even a single file on a site have an error in downloading on the first visit, it can cause problems when you visit again.

Clear Internet Explorer CacheSo if you run into a problem, clear your browser cache to see if it solves the problem. How do you do that? I’ll provide instructions for the three most-used browsers: Internet Explorer, Firefox and Chrome. Of course I hope all of you followed my advice in Install Multiple Web Browsers and Avoid Download Managers.

Clearing the Cache in Internet Explorer

At the top right of the Internet Explorer window is a gear icon just below the X to close the program. This “gear” is the Tools menu. Click on it and then select Safety | Delete Browsing History in the menu that drops-down. It will bring up the Delete Browsing History dialog box shown at right. Make sure to uncheck everything in the dialog box except Temporary Internet files. Then press the Delete button at the bottom of the dialog box to clear the files from your cache. This entire process should take less than a minute or two.

Clear Mozilla Firefox CacheClearing the Cache in Mozilla Firefox

If you do not have a menu bar visible in Firefox, click the Firefox button and then Options. If you do have a menu bar visible, select Tools | Options. In the Options dialog box, click on the Privacy tab. About 2/3 of the way down the dialog will be highlighted text “clear your recent history” and you should click on it. This will bring up another dialog labeled “Clear Recent History” as shown at left. At the top is a drop-down asking what timeframe to delete. Select Everything. Below that is a series of checkboxes listing types of history to delete. You want Cache to be checked and everything else to be unchecked. Click Clear Now and the cached files will be deleted. This entire process should take no more than a minute or two.

Clear Google Chrome CacheClearing the Cache in Google Chrome

The Chrome menu is a small button at the very upper right of the browser window (just under the X like in Internet Explorer) and has three horizontal lines on it. Click this button and select Tools | Clear browsing data from the menu that appears. Choose to delete data from “the beginning of time” in the drop-down at the top of the dialog box that appears (shown at right). Uncheck every item in the dialog box except “Empty the cache”. Click the Clear browsing data button at the bottom of the dialog box and you’re all set. Just like the other browsers, this entire process should take no more than a minute or two.

If you are using any other browser, it will have a similar set of steps for clearing the cache. While this is a troubleshooting step to solve problems, it is also something you may want to consider doing every week or two just to keep things relatively clean.

Post Discussion

0 Comments

Submit a Comment

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

You May Also Like…

Don't Share Facebook Scam Posts and How To Spot Them

Don’t Share Facebook Scam Posts and How To Spot Them

Facebook has been in the news a lot lately for not doing enough to stop misinformation. Today I want to described one specific type of post that continues to show up from time to time and people are still falling for it. Let's look at one I...

Read More

Ransomware Attacks

Tips to Protect Yourself From a Ransomware Attack

Ransomware has been all over the news recently. First it shut down an important pipeline on the East Coast of the US and then meat processing plants. Criminals have been hitting these high-profile targets because they often lead to huge paydays....

Read More

Lori Greiner Addresses The Coronavirus Crisis

The Sharks Address The Coronavirus Crisis

I've been a fan of the Shark Tank television show since the first season. Some of the companies presenting have turned into huge hits and some of them seem like crazy ideas. Along the way there are tidbits of business advice. In a recent...

Read More

Foster D. Coburn III

Foster D. Coburn III is author of 13 best-selling books on CorelDRAW and has been a contributor to numerous technology and graphics-related magazines. Foster has taken many projects, including this Web site, from the early design stage through to a finished piece. He has been a featured speaker at many graphics conferences. His first Web site was built in 1995 and he has been working exclusively in WordPress since 2013.

Recent Posts

Pro WordPress Help

Graphics Unleashed Donations

$
Personal Info

Donation Total: $5