Proceed With Caution When “Support” Calls

August 18, 2014

Phone ScamsIt is really sad that there are so many people in the world who try to get ahead by scamming others. Obviously it is the scam that is behind the massive amounts of spam being sent. Yet the scams are also alive and well on the telephone.

Last year I warned about “Windows” calling you in Beware of Phone Calls Claiming Help For Windows Errors. I was reminded of this particular scam when a friend told me about getting a call from these scammers a few days ago. They didn’t fall for it, but I want to make sure that none of you fall for it either. The only way to make these scumbags go away is to stop the flow of money and that means that everyone needs to know it is a scam.

The other scam that drives me nuts are the “Sharon From Google” calls. I wrote about that in Sharon From Google Called Though It Isn’t Google Calling. Thankfully I’ve blocked Sharon so I no longer get her calls. I do get a number of similar calls from a constantly increasing number of different phone numbers. They are likely tricking the phone system into showing incorrect numbers on Caller ID. Even worse is that every call is just a recording so there isn’t even anyone you can tell to take you off a list. Of course I’m not sure that would truly get you off the list. I simply block them with our RingCentral service.

All I can suggest is that you ask questions when you get calls from a somewhat unknown source. With a few good questions, you can easily tell if it is a scam. Until you know it isn’t a scammer, don’t give them any information!

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1 Comment

  1. Anonymous

    I, too, love the call from Tech support. Each time I’ve gotten the call, I have patiently asked them how they found out about my computer “problems”. They haven’t sufficiently told me how yet. However, they can’t counter this: I hold CompTia certifications for repair of computers and networks, yet they STILL try to tell me that there are issues with my computer. What was funny was that my 80 year old mother got the call, and she said it best. “Young man, how in the world can I be having problems with my computer? I don’t HAVE one.”


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