Mailbag Discussing Alien Skin Eye Candy and Vietnamese Text

August 3, 2015

A few days ago I was talking to a loyal reader who wanted to know if it was possible to use the popular Alien Skin Eye Candy plug-in filters in the 64-bit versions of Corel PHOTO-PAINT. Absolutely, thought it will take a little bit of extra work as I documented in Photoshop Plug-Ins and Corel PHOTO-PAINT Compatibility. Of course a better answer for most users is to install the 32-bit versions of the CorelDRAW Graphics Suite as the 64-bit version provides no extra benefit. Below are three posts that explain this in more detail.

ruby-jane-facebookI’ve also had an interesting tech support problem while working on a Web site for a client. The text in the Facebook box is displaying in Vietnamese as shown at right.

When I noticed this, I contacted the support team for the Voga theme used for the site. Their first answer was that I had entered the wrong code for the Facebook box. Even though I assured them I hadn’t, they still felt it was my fault.

So I dug around in the files supplied with the theme and found the file containing the bug causing Facebook items to display in Vietnamese. I passed the name of the file on to the theme developer and they still felt I had done something wrong.

My last message to them told them the exact line number where the bug was located as well as the code on that line so they could see it for themselves. Finally they agreed it needed to be fixed and have vowed it will be corrected in an update in the near future.

I know that users often make mistakes and I’ve certainly made my fair share. But it was very frustrating that I had to work so hard to show them the bug before they agreed it was their bug to fix.

Post Discussion


Submit a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

You May Also Like…

Don’t Forward Hoax Facebook Messages!

Just a few days ago I wrote Don’t Fall for Facebook Hoaxes and threw some of my friends under the bus for being gullible enough to fall for the hoaxes. It only took two days until one of them fell for another one! Below is the text of the...

Read More

Web Site Failure, Free Trial and Free CorelDRAW Macro

There are some recurring questions we're asked on a regular basis and I thought I'd put answers to each of them in this blog. As I was writing this I saw a tweet from Google stating the first Web page went live 25 years ago. After all of that...

Read More

Right-Clicking in Browser Can Be Life Saver

I've had various interactions with users in the last week where the solution involved right-clicking in their Web browser. It surprised me that they weren't aware of the numerous right-click options that I thought were commonly used. Maybe not,...

Read More

Foster D. Coburn III

Foster D. Coburn III built his first Web site in 1995 and he has been working exclusively in WordPress since 2013. He has used the Divi theme exclusively since 2015. Earlier in his career he was the author of 13 best-selling books on CorelDRAW and has been a contributor to numerous technology and graphics-related magazines. Foster has taken many projects, including this Web site, from the early design stage through to a finished piece. He has been a featured speaker at many graphics conferences.

Recent Posts

Web Design Blog

Pro WordPress Help

WordPress Web design

Graphics Unleashed Donations

Personal Info

Donation Total: $5