There are often situations that arise with other businesses that make me scratch my head. I can advise a business on what I feel is the best solution, but ultimately it is their decision.
Let me share a recent story. This particular company has at least 50 employees who mostly work outside of the office. They have a robust Web site and eight dedicated e-mail addresses. Just to keep the site and e-mail turned on currently costs about $130 each year.
At some point in the fall, the Web site was hacked. It was immediately taken offline by the hosting company. Unfortunately the support provided by the hosting company was not helpful and it took more than a month to get them to re-enable the Web site.
A few measures were put in place to help protect the site from a future hack, but they required my time and therefore a cost. Should anything happen again, the site could easily be down for another month when dealing with the less than helpful support at the hosting company.
My suggested solution involved a more robust hosting plan, though the cost would be $400-500 per year. Again, not including any time though the time element would be involved regardless of the hosting plan. Most likely less time would be involved on the more robust plan.
As of now, the company isn’t willing to spent the extra amount. They would rather have the lower cost along with faith that the site will continue working.
If I am only looking out for myself, the current plan is probably more profitable for me as I’ll get paid to clean up the mess from time-to-time. Though I believe the best solution for the client is the one that benefits me the least because things will run more smoothly (and keep running).